Privacy Policy
Privacy Policy
Effective Date: July 2, 2025
Mud House Farms (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from our store. By accessing or using our services, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly and information we gather automatically:
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Personal Information: Name, email address, mailing address, phone number, payment information when you place an order.
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Account Credentials: Username and password when you create an account.
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Order History: Details of products purchased, dates, and transaction amounts.
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Communications: Customer service inquiries, feedback, and survey responses.
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Usage Data: IP address, browser type, device information, pages viewed, and time spent on pages.
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Cookies & Tracking: We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather analytics.
2. How We Use Your Information
We use your data for the following purposes:
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To process and fulfill your orders, send shipping confirmations, and handle returns.
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To communicate updates about your account, purchases, and our policies.
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To personalize your experience by recommending products based on your preferences.
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To administer promotions, contests, surveys, or other site features.
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To monitor and analyze site performance, troubleshoot issues, and improve our services.
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To comply with legal obligations and protect our rights and property.
3. Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share data in these limited circumstances:
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Service Providers: Third parties who assist with payment processing, order fulfillment, shipping, email delivery, and website hosting.
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Legal Requirements: When required by law, subpoena, or government investigation.
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Business Transfers: If we undergo a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to confidentiality requirements.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tools to:
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Remember your login and preferences.
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Enable shopping cart functionality.
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Analyze site usage and performance via analytics providers.
You can manage cookie settings through your browser or device preferences. Disabling cookies may limit certain features of the site.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information. These include encryption of sensitive data, secure servers, and access controls. However, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party sites (e.g., social media, payment gateways). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently gathered data from a child under 16, please contact us to request deletion.
8. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
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Access, correct, or delete your personal information.
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Object to or restrict processing of your data.
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Withdraw consent for marketing communications.
To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law.
9. International Data Transfers
Your information may be processed and stored in servers located in the United States or other countries. By using our services, you consent to transfers of your data across borders, which may have different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy with a new effective date. Continued use of our services after changes constitutes acceptance of the updated terms.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out: